Practice Name:
McAllister Mental Health
Website: www.McAllisterMentalHealth.com
Contact:
150 S Warner Rd. Suite 130
King of Prussia, PA 19406
stacy@mcallistermentalhealth.com
(215) 645-2905
1. Introduction
McAllister Mental Health is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard personal information obtained through our website and in the course of providing psychiatric services to children, adolescents, and adults.
This Privacy Policy applies to your use of our website and online services. For information about how we handle your health information in compliance with the Health Insurance Portability and Accountability Act (HIPAA), please refer to our Notice of Privacy Practices.
2. Information We Collect
We may collect the following types of information:
A. Information You Provide
- Contact information (e.g., name, phone number, email)
- Information submitted through appointment request or contact forms
- Insurance or payment details (if provided online)
- Demographic details (e.g., age or date of birth, if applicable)
- Health-related information, only if provided voluntarily through a secure form
B. Automatically Collected Information
- IP address, browser type, operating system
- Pages visited on our website
- Time and date of visit
3. Use of Information
We use the information we collect for the following purposes:
- Responding to inquiries or appointment requests
- Providing psychiatric care and treatment
- Communicating with patients and their caregivers or guardians (when applicable)
- Billing and administrative purposes
- Website improvement and analytics (non-identifiable data only)
- Compliance with legal and regulatory requirements
4. How We Protect Your Information
We take the security and privacy of your personal and health information seriously. We use secure, HIPAA-compliant platforms to safeguard your data, including:
- Valant for electronic health records (EHR), patient scheduling, billing, and telehealth appointments. Valant uses encryption and access controls to ensure data security and confidentiality.
- iPlum for secure phone calls and messaging with patients and other healthcare providers. iPlum provides encrypted communication in compliance with HIPAA standards.
In addition, we maintain administrative, physical, and technical safeguards, including:
- Encrypted email and secure messaging where applicable
- Secure storage and controlled access to all records
- Password-protected devices and accounts
- Staff training on privacy and confidentiality
While we take all reasonable steps to protect your information, no method of transmission or storage can be guaranteed 100% secure.
5. Disclosure of Information
We may disclose your information in the following cases:
- With your consent, such as when coordinating care with other providers
- Through secure platforms like Valant (for appointments, charting, billing, and telehealth) or iPlum (for communication with you or other providers)
- To comply with legal obligations (e.g., court orders, mandated reporting)
- To process payment and insurance claims securely
We do not sell, lease, or trade your personal or health information.
6. Services for Children and Adolescents
As a provider of psychiatric services to minors, we may collect information about a child or adolescent from their parent or legal guardian. We do not knowingly collect information directly from minors without appropriate parental consent. We comply with applicable privacy laws, including those governing minors' health records.
7. Your Rights
You have the right to:
- Access and request correction of your personal or health information
- Request how and where you are contacted
- Limit certain disclosures of your information
- Withdraw consent for information use (where legally applicable)
Requests related to your health records should be directed to Dr. McAllister.
8. Cookies and Tracking
We may use cookies to improve user experience and track website performance. These do not collect personal health information and can be disabled through your browser settings.
9. Third-Party Links
Our website may contain links to third-party sites (e.g., mental health resources, telehealth platforms). We are not responsible for the privacy practices or content of those websites.
10. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with a revised effective date. Continued use of our website after changes are made constitutes acceptance of those changes.
11. Contact Information
If you have any questions about this Privacy Policy or our data practices, please contact:
Stacy McAllister, MD
stacy@mcallistermentalhealth.com
(215) 645-2905
150 S Warner Rd. Suite 130
King of Prussia, PA 19406
www.McAllisterMentalHealth.com